While I was gone on vacation I came to eat with my family at a restaurant with a waiter who was obviously gay and irritated. (There was a time when it was impossible to be gay and irritated at the same time- but that is a different rant!) So this guy actually says to us " hurry up " when we are ordering! My son orders a shake- gay guy lets out big sigh!- as if we are pain in the butt. When giving us the check he tries to play it all down as part of his "routine". I can't tell you how preturbed I was. I wanted to rip his face off! But I refused to tip him- which caused a problem with my wife who is under the delusion that all wait staff is to be tipped regardless. I have always believed TIP meant "To Improve Service".
People who are in the service industry have forgotten something these days- SERVICE!
I'll give you my criteria- you can tell me if it is too strict.
Excellent Service - 20% tip - makes me feel like I am the most important customer in the place.
Good Service - 15% tip- made me feel like I was one of many important customers.
Fair Service - 10% tip - made me think that you forgot that customers are pretty important to your business- perhaps having a bad day!
Poor Service- 0 % - (often I leave a quarter to let them know I didn't forget!) Made me uncomfortable to have to ask for everything myself (Ketchup, Mustard, etc).
Am I being unreasonable? Is it unchristian not to tip?